Salesforce AI Associate Exam Questions

Exam Name: Salesforce Certified AI Associate

Exam Code: Salesforce AI Associate

Related Certification(s): Salesforce AI Associate Certifications, Salesforce Associate Certifications

Certification Provider: Salesforce

Actual Exam Duration: 70 Minutes

Number of Salesforce AI Associate Practice Questions: 105 (updated: )

Expected Salesforce AI Associate Exam Topics:
Topic 1: AI Fundamentals
This topic discusses the major principles and applications of artificial intelligence within Salesforce. It also focuses on different types of AI and their capabilities in modern business environments.
Topic 2: AI Capabilities in CRM
This section focuses on understanding the benefits of AI in customer relationship management systems and how AI-powered CRM capabilities enhance customer insights, automation, and decision-making.
Topic 3: Ethical Considerations of AI
This topic explores ethical challenges associated with AI, including human bias in machine learning models and lack of transparency. It also covers applying Salesforce Trusted AI Principles in real-world scenarios.
Topic 4: Data for AI
This section emphasizes the importance of data quality for AI systems and discusses various elements and components that contribute to maintaining high-quality datasets.
Free Salesforce AI Associate Exam Actual Questions
Note: Salesforce AI Associate Premium Questions were last updated on

Q1. What is a benefit of a diverse, balanced, and large dataset?

Q2. What are the three commonly used examples of AI in CRM?

Q3. Cloud Kicks wants to optimize its business operations by incorporating AI into its CRM. What should the company do first to prepare its data for use with AI?

Q4. A healthcare company implements an algorithm to analyze patient data and assist in medical diagnosis. Which primary role does data quality play in this AI application?

Q5. What are some of the ethical challenges associated with AI development?