Microsoft MS-721 Exam Questions

Exam Name: Collaboration Communications Systems Engineer

Exam Code: MS-721

Related Certification(s): Microsoft 365 Certifications
Microsoft Teams Voice Engineer Expert Certifications

Certification Provider: Microsoft

Actual Exam Duration: 100 Minutes

Number of MS-721 Practice Questions: 243 (updated: )

Recommended Focus Areas for the MS-721 Exam:
Topic 1: Plan and design collaboration communications systems
This domain covers how to plan and design Teams meeting policies and settings, plan and design Teams Phone and PSTN connectivity, plan and design Teams-certified device solutions, and prepare the network for Teams.
Topic 2: Configure and manage Teams meetings, webinars, and town halls
In this domain, managing meeting policies including policy packages and group policy assignments are focused. More topics include configuring meeting settings, avatars for Teams meetings, configuring Microsoft Mesh meetings in Microsoft Teams, configuring and managing audio conferencing, configuring and managing Teams webinars, and configuring and managing Teams town halls.
Topic 3: Configure and manage Teams Phone
This domain covers how to configure Teams Phone policies, dial plans, calling policies, call park policies, caller ID policies, IP Phone policies, and mobility policies. It also covers configuring auto attendants and call queues, dynamic emergency calling, and managing calling features for Teams Phone.
Topic 4: Configure and manage Teams Rooms and devices
This section covers how to manage and maintain Teams Rooms and devices, device settings, local network settings, and device updates. It also covers configuring and managing Teams Android devices and Teams Windows devices along with optional features for Teams Rooms.
Free Microsoft MS-721 Exam Actual Questions
Note: Microsoft MS-721 Premium Questions were last updated on

Q1. Which Microsoft Teams feature allows organizations to connect their own telephony infrastructure using a Session Border Controller (SBC)?

Q2. Which Microsoft Teams service enables users to make and receive PSTN calls within Teams?

Q3. Which Teams feature routes incoming calls to multiple support agents?

Q4. Which Microsoft Teams feature answers calls automatically and provides menu options for routing?

Q5. Which tool helps administrators troubleshoot Microsoft Teams call quality problems?

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