Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam Questions

Exam Name: Salesforce Certified Platform User Experience Designer

Exam Code: Salesforce Certified Platform User Experience Designer (Plat-UX-101)

Related Certification(s): Salesforce User Experience (UX) Designer UX Certification

Certification Provider: Salesforce

Actual Exam Duration: 105 Minutes

Number of Salesforce Certified Platform User Experience Designer (Plat-UX-101) Practice Questions: 210 (updated: )

Expected Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam Topics:
Topic 1: Discovery
In this topic, UX designers explore research methodologies and tools essential for designing solutions tailored to specific business requirements. The topic emphasizes gathering and planning strategies based on current user experiences. It highlights key Salesforce UX personas, their typical processes, and the value Salesforce can bring to enhancing user experiences.
Topic 2: UX Fundamentals
This topic equips UX designers to identify the appropriate UX methods for defining optimal user experiences. It explains the influence of corporate branding and styling on user interfaces and highlights key design principles and tools to ensure accessibility and engagement. Additionally, the fundamentals of mobile UX design are covered.
Topic 3: Human-Centered Design
Here, UX designers learn to integrate human-centered design principles into customer solutions, emphasizing empathy and user-centric strategies. The topic underscores the importance of inclusive design practices, ensuring solutions cater to diverse user needs and promote equity in digital experiences.
Topic 4: Declarative Design
This topic provides UX designers with insights into core Salesforce objects and their impact on user experiences. It covers declarative features to enhance information architecture, optimize user flow, and improve efficiency in multi-step processes. Additionally, it includes guidance on global configurations, onboarding, support options, and applying branding to Salesforce solutions.
Topic 5: Testing
In this topic, UX designers delve into methods for validating and testing designs with end users. The segment discusses optimal testing techniques to refine user experiences and managing design changes effectively. It ensures UX designers are prepared to implement user feedback for continual improvement in their solutions.
Topic 6: Salesforce Lightning Design System (SLDS)
This topic introduces UX designers to SLDS and its purpose in creating consistent designs within the Lightning Experience. It explores leveraging out-of-the-box configurations and customizing components to align with SLDS principles. Designers gain the knowledge to maintain cohesion and functionality across customized Salesforce environments.
Free Salesforce Certified Platform User Experience Designer (Plat-UX-101) Exam Actual Questions
Note: Salesforce Certified Platform User Experience Designer (Plat-UX-101) Premium Questions were last updated on

Q1. Cloud Kicks wants to plan out the strategy for an upcoming discovery phase.

Which three practices should be considered?

Choose 3 answers

Q2. Which document should be the source of truth for consistency when implementing a company’s brand on Salesforce?

Q3. In which two ways could the usability of accordion elements be improved in a mobile environment?

Choose 2 answers

Q4. A UX Designer needs to declutter the Highlights panel for a custom object’s Lightning page.

The team that uses this object explained there are too many action buttons; only specific actions are used for each status of the record.

Which Lightning Record Page feature should be used to solve this problem?

Q5. Cloud Kicks (CK) wants gamified learning content for its internal users and leadership.

CK wants to create a custom product training as part of the experience.

What should be recommended?