Exam Name: Salesforce Certified Nonprofit Cloud Consultant

Exam Code: Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102)

Related Certification(s): Salesforce Nonprofit Cloud Consultant Certification

Certification Provider: Salesforce

Actual Exam Duration: 105 Minutes

Number of Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Practice Questions: 268 (updated: )

Expected Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Exam Topics:
Topic 1: Domain Expertise
This topic focuses on appropriate Salesforce solutions for fundraising, for marketing, and for program.
Topic 2: Nonprofit Cloud Product Configuration
It covers NPSP Settings for people management, fundraising features, Nonprofit Cloud application, and Salesforce release window.
Topic 3: Implementation Strategies and Best Practices
The topic discusses facilitating a successful Nonprofit Cloud consulting engagement, creating user stories, changing a management process, and implementing the appropriate testing and deployment strategy.
Topic 4: Solution Design
It focuses on suitable Salesforce solution(s) to meet customer requirements. The topic also discusses using declarative development (low code), custom code development, or a third-party solution.
Topic 5: Integration and Data Management
This topic discusses duplicating management tools and implementing data migration.
Topic 6: Analytics
This topic explains the suitable analytics solution including, reports, dashboards, tableau and Tableau CRM in Nonprofit Cloud.
Free Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Exam Actual Questions
Note: Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102) Premium Questions were last updated on

Q1. The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total. How can this be accomplished with NPSP using Account records for the grant making institution?

Q2. How can a user differentiate between a Contact’s Account and main Affiliation under the Household Account model?

Q3. A large nonprofit has chapters in multiple locations that want to operate under one central brand. The nonprofit wants the ability to customize user roles, processes, and messaging unique to each location. Which two Salesforce tools include the ability to segment data and functionality using business units? Choose 2 answers

Q4. An international nonprofit organization works across six different countries in Europe and Africa. The organization relies heavily on volunteers in each country and wants volunteers to be able to sign up for volunteer jobs on its website. What is a consideration when setting up Volunteers for Salesforce given this context?

Q5. A nonprofit organization has white papers, case studies, and impact reports on its website. The organization wants to track website visitors who download those assets. Once tracked, the organization wants to pursue the visitor as a constituent. Which solution should be considered?