Salesforce Plat-101 Exam Questions

Exam Name: Salesforce Certified Platform Foundations

Exam Code: Plat-101

Related Certification(s): Salesforce Associate Certification

Certification Provider: Salesforce

Actual Exam Duration: 70 Minutes

Number of Plat-101 Practice Questions: 123 (updated: )

Recommended Plat-101 Exam Topics:
Topic 1: Salesforce Ecosystem
This section of the exam measures skills of Marketing Cloud Administrators and covers the overall Salesforce ecosystem. It focuses on understanding the different resources available for learning and skill development, recognizing how Salesforce Customer 360 products can be applied in real business use cases, and explaining how organizations make use of Salesforce in daily operations. It also highlights awareness of job roles and career opportunities within the Salesforce ecosystem.
Topic 2: Navigation
This section of the exam measures the skills of Marketing Specialists and covers how users navigate Salesforce. It tests the ability to locate and access necessary information in given scenarios and to identify where different types of Salesforce customizations take place. The emphasis is on practical system navigation that supports marketing operations.
Topic 3: Data Model
This section of the exam measures skills of Marketing Cloud Administrators and covers Salesforce’s data model. It involves understanding the relationship between core standard objects such as Accounts, Contacts, Leads, Opportunities, and Cases. The section also evaluates knowledge of ensuring data visibility through features and maintaining data integrity using the right tools in different business scenarios.
Topic 4: Reports & Dashboards
This section of the exam measures skills of Marketing Specialists and covers reporting and visualization in Salesforce. It includes describing how reports are built, how dashboards present insights, and how these tools help organizations monitor performance and make informed marketing decisions.
Free Salesforce Plat-101 Exam Actual Questions
Note: Salesforce Plat-101 Premium Questions were last updated on

Q1. A Salesforce associate received a promotion and needs Edit access to fields on opportunity records across the organization.

Which user setting needs updating to allow Edit access?

Q2. A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep’s territory.

Where should the associate go to create a new report for Accounts?

Q3. Get Cloudy Consulting wants to implement AI Agents to assist with customer service.

Where can Agents be deployed?

Q4. Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?

Q5. Sales reps at Get Cloudy Consulting want to see a visual representation of their emails and phone calls with a contact.

Which contact record component must be present so users can see this?